Shipping policy
🚚 Shipping Policy (U.S. Only)
Order Processing Time
All orders are processed within 2–3 business days. We do not ship or deliver on weekends or holidays.
📦 Shipping Options & Rates
We currently ship to addresses within the United States only. Shipping rates are calculated based on the total weight of your order and will be shown at checkout.
| Shipping Method | Estimated Delivery Time | Rate Based On Weight |
|---|---|---|
| Economy Shipping | 3–8 business days | $4.90 – $19.90 |
| Standard Shipping | 3–4 business days | $4.90 – $19.90 |
🎁 Free Shipping on Orders $75+
We offer free standard shipping on all U.S. orders of $75 or more (before tax and after discounts).
No promo code is needed — it will apply automatically at checkout.
🔍 Tracking Your Order
Once your order has shipped, you’ll receive a confirmation email with a tracking number. Please allow up to 48 hours for tracking information to update after your shipment is processed.
🚫 Incorrect Addresses
Please double-check your shipping address before placing your order. We are not responsible for shipping delays or lost packages due to incorrect or incomplete addresses.
🛑 Lost or Damaged Packages
We are not liable for items lost or damaged in transit. If your package arrives damaged, please contact us within 3 days of delivery and include clear photos of the packaging and product. We'll assist you in filing a claim with the carrier.
❓ Need Help?
If you have any questions about shipping, delivery times, or tracking your order, please contact us at:
📧 whimsicalcupss@gmail.com